Your Treatment

• Please arrive in good time for your treatment to start at the correct time. If it is your first visit to Wild Iris, you will need to complete a client consultation form. Lateness may result in your treatment being cut short.
• Please inform us of any medical conditions you may have including pregnancy and food intolerances at the time of booking, as some treatments may not be appropriate for you.

Patch Tests

• Some of our treatments require patch tests at least 48 hours’ prior to treatment. Your treatment will not go ahead if you haven’t had a patch test due to insurance/health and safety regulations. Please make sure to book a patch test separately for all tinting services Brow lamination Lash lift and tint. If a patch test hasn’t taken place on arrival for your treatment the charge for the treatment will still apply.

Pregnancy

• If you fall pregnant after your booking but before your treatment you must notify us at least 48 hours before your treatment. Otherwise we will be unable to perform your treatment and you will be charged for the cancellation.
• We are unable to carry out any treatments if you are under 12 weeks pregnant. 12 weeks plus we can offer facials, manicures and pedicures.

Cancellation

• We do require 48 hours’ notice for cancellations or changes of treatment. Anything under 48 hours 50 % of the treatment cost will be taken, or under 12 hours or no-shows 100% will be charged.
• Cancellations can only be processed via our booking system.
• Any cancellations attempted via email or phone call will only be accepted if the notice period applies and after confirmation via email by Wild Iris.

Nail Treatments

• Gel polish - we do not take responsibility for any damage to the gels 3 days after application.